Contact information
Contact Information Policy
Effective Date: 2/22/2025
Welcome to Orevanx! Your satisfaction is our priority, and we are here to assist you with any inquiries, concerns, or support requests. Please review our contact information policy to ensure seamless communication with our team.
How to Contact Us
We offer multiple ways for you to reach out to us for support, questions, or feedback:
1. Email Support:
For general inquiries, order-related questions, or any assistance, please contact us via email:
Email: teamorevanx@gmail.com
2. Phone Support:
If you prefer to speak with a representative, our customer support team is available at:
Phone: 470-215-7192
3. Website Contact Form:
You can also reach us through our online contact form available at:
Website: www.orevanx.com
Customer Support Hours
Our support team is available during the following business hours:
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Monday – Friday: 9:00 AM – 6:00 PM (EST)
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Saturday – Sunday: Closed
We strive to respond to all inquiries within 24-48 hours during business days.
Response Time & Follow-Up
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Emails and messages received outside of business hours will be addressed on the next business day.
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If you do not receive a response within the stated timeframe, please check your spam or junk folder.
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For urgent matters, we recommend calling during our business hours.
Important Notes:
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Please provide your order number (if applicable) when reaching out to expedite the process.
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Our customer service team is here to assist with product inquiries, order tracking, refunds, exchanges, and general support.
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We do not tolerate abusive or inappropriate language toward our support team. Any such behavior may result in limited communication.
Stay Connected
For the latest updates, promotions, and announcements, follow us on social media or subscribe to our newsletter via our website.
Thank you for choosing Orevanx. We look forward to serving you!